Jul 07, 2021

Online Vet Tech (Remote)

  • Pawp
  • Remote
Contractor Veterinary Technician

Job Description

About Pawp

Pawp is the first-ever digital clinic for pets with comprehensive video vet consultations. Pet parents connected in minutes to licensed vets — 24/7! Pawp also covers your emergency vet bills up to $3,000 for up to 6 pets with no exceptions. All this for $19/month.

For only $19/month, pet parents receive:

  • 24/7 unlimited access to licensed vets
  • $3,000/year emergency fund paid directly to their clinic of choice
  • Coverage for up to 6 pets under one single plan
  • No exclusions for pre-existing conditions

Why Pawp?

We started Pawp to give pet parents unlimited virtual care via video call or chat to guide pet parents into making the right decisions at all times, from anywhere. As Pawp members, pet parents no longer need to turn to Dr. Google for their questions or concerns — they can finally turn to licensed professionals to get the care and advice they seek.

As vet costs continue to rise every year, pet euthanasia is becoming even more common for financial reasons; 98% of pet parents in the US don’t have any type of insurance or financial protection and 40% of Americans don’t have $400 in their bank account for an emergency vet bill. Pawp believes no pet parents should never have to choose between a vet bill and their pet’s life.

About the Role

Pawp is looking for vet techs to provide teletriage and virtual consultations to patients with questions and concerns about their pets (cats & dogs). Teletriage is communication by technological means with a licensed veterinary professional to determine if a pet’s condition is emergent or can wait for an appointment the following business day. Because a Veterinarian-Client-Patient Relationship (VCPR) cannot be established by this mean, you will not be asked to diagnose, treat, or prescribe medication, but can list rule-outs to convey urgency and guide clients when they feel most helpless. All consultations will be conducted through the Pawp platform powered by video and chat capabilities.

You will join the Pawp team as a full-time contractor. Nonetheless, it's important to remember that this position could be applied to on and off-hours.

What You'll do

  • Pick up chats or video calls with pet owners with questions or concerns about their pets of which you'll be notified on the Pawp platform
  • Obtain brief patient history and gather triage information to determine and deliver appropriate guidance
  • Makes recommendations on education or potential home care and timeframe on when/if an appointment should be made at an emergency clinic

What You'll Need

  • Minimum 3+ years of relevant work experience
  • Availability to work up to 40 hours
  • Current and unrestricted license to practice as a credentialed veterinary technician
  • Fluency in English
  • Strong communication skills

Nice to Haves

  • Previous experience with e-consultations / telemedicine

What you get

  • Responsibility in a fast-paced and collaborative environment
  • World-class talent and team
  • A chance to be a defining member of the team

Apply Now