May 18, 2022
The Client Care Representative is often the first point of contact with clients, exception service skills are required. The Client Care Representative must be friendly, professional, courteous, always show urgency and appropriate concern ESSENTIAL FUNCTIONS: Greet clients in a friendly, professional, and efficient manner Answer multi-line phone system and directing the calls accordingly Obtain medical and other information from referring vets Schedule and confirm appointments Check patients in the hospital according to schedule and prepare patient files Notify appropriate departments that patients have arrived Make sure the lobby and reception areas are organized and neat, including stocking and cleaning areas for clients Obtain deposits and other payments from clients Client admission and check out Print and distribute daily schedules Mail out prescriptions KNOWLEDGE & SKILLS: Customer Service Multi-Tasking Cash handling...
Hamilton Animal Hospital
Huntington Beach, CA, USA
Full time