2 veterinary jobs found in duluth

Addresses and responds to all product inquiries, complaints, and suspected adverse events in a timely and appropriate manner and in compliance with US regulations (FDA, USDA, EPA), relevant GMPs, BIVI policies and procedures for the capture, maintenance and reporting of adverse events and product quality complaints. Receive all product inquiries, complaints, and suspected adverse events that may arise by usage of or experience with BIVI products. Communication may be received from (but are not limited to) veterinarians, veterinary technicians and other veterinary support staff, consumers (pet owners), BIVI sales personnel, distributor sales representatives, or other BIVI personnel. The major form of communication is via telephone but may include email and hand delivered mail. Provide information and support as requested in the following areas: proper product use, extra-label use, literature requests, adverse events, and unexpected response to treatment, perceived lack of...

Duties Purpose: Addresses and responds to all product inquiries, complaints, and suspected adverse events in a timely and appropriate manner and in compliance with US regulations (FDA, USDA, EPA), relevant GMPs, BIVI policies and procedures for the capture, maintenance and reporting of adverse events and product quality complaints. • Receive all product inquiries, complaints, and suspected adverse events that may arise by usage of or experience with BIVI products. Communication may be received from (but are not limited to) veterinarians, veterinary technicians and other veterinary support staff, consumers (pet owners), BIVI sales personnel, distributor sales representatives, or other BIVI personnel. The major form of communication is via telephone but may include email and hand delivered mail. • Provide information and support as requested in the following areas: proper product use, extra-label use, literature requests, adverse events, and unexpected response to treatment,...